SMART CROCHET: unique crochet decorative pillows. Give your home a new look with handmade crochet throw pillows. Refresh your home decor with stylish colorful Irish lace crochet coasters, table mats and table runners. PERFECT CHRISTMAS GIFTS.

FAQs


About me:


Originally from Europe, I now live in sunny California and work in computer field, but dedicate every minute of my free time to my passion: CROCHET. I am an avid crocheter who wants to share my passion with those who don't crochet themselves but appreciate the fine art of crochet and love to surround themselves with pretty handmade things. I have a job and this site is just my hobby, something I love to do at my leisure time, but I DO take it very seriously. I truly appreciate your interest and your business.


All my items come from a clean smoke-free and cat-free household. However, I do have a spaniel dog who loves to cuddle with me on the coach, and even though I sure keep her away from my crochet work, I feel I should disclose this just in case you are allergic to dogs.



FAQs



What happened to the old Smart Crochet filet site?


The old site is closed due to the lack of time and interest, sorry. Most filet patterns on the old site were created by my late Mom. Personally I don't do filet crochet, though I love it, but it's just not my thing. I kept the old site as long as I could, but it's time to move on. However, the members area is still there and will be there, so if you were a paid member on the old site, you still have access to all the patterns.


How do I custom order an item?


Please go to the Custom orders section, find the item you wish to purchase, select your desired size, colors and quantity, and add it to your Wishlist. I will create a custom order invoice with details, price and estimated production time and email you the link. 


Am I under any obligation to buy the items on my custom order invoice? 


No, you don't. You only pay if you agree on production time and total price. However, I will start working on your order only after your payment is received.


Will my wishlist be publicly visible?


By default, no. All wishlists are private by default, only you and me can see them. But you can share them with others if you wish, by clicking on "Show Share Options" button on your Wishlist page. 


Why should I share my wishlist?


People share their lists for fun and informational purposes, so others can see which items people like the most, sort of like on Amazon.


What if I pay for a custom order, but later change my mind and decide to cancel it?


If your order is in process and you decide to cancel it while I'm working on it you will get a full refund minus 30% restocking fee.


What forms of payment do you accept?


I accept PayPal only. I don't accept personal checks, sorry. Please note, you DO NOT need a PayPal account in order to pay. I use PayPal as a credit card payment gateway, so they can process your credit card payment. Of course, they will ask you if you wish to register with them, but you don't have to if you don't want to, just submit your credit card info on their website for a one-time payment. 


What is your return policy?


I accept return requests within 14 days after an item is received by you. After your return request is authorized, you return an item back and get a refund. An item has to be returned in the original condition within 14 days after the return request was authorized. The original shipping costs are not refundable and the customers have to pay for return shipping. For the store items there is no restocking fee and you will get a full refund (minus original shipping cost). For the custom orders there is also a 30% restocking fee. This fee is also charged if your order is in process and later you change your mind and decide to cancel an order before it is finished and shipped.


Cotton vs Acrylic? Pros and Cons?


It depends. It is a matter of taste. Acrylic yarn has a soft look and soft touch, the items look brighter, there are no dye lots, so the colors wont run, the items also wont shrink after washing. Cotton has pronounced stitches and truly handmade "country" look, it holds the shape much better, besides some people like the natural stuff better.